Delivery / Collections

How much is postage?

Due to the nature of some of the products that we sell, they can only be sent via Courier.

Here at Knot 2 Shabby, we use UPS Standard Delivery.

The cost of delivery may seem a little excessive. We do our very best to keep our charges to a minimum for the service provided.

Your Shipping Fee includes:-

The cost of all packaging materials required to package the product(s) to allow for a safe delivery.

The cost of Shipping.

We currently allow 3 – 5 working days for your parcel to arrive (may vary due to location, ie. Scottish Highlands) We only cover Mainland UK within these shipping rates.

We package and fulfil your order within 1 working day (orders received after 1.30pm may be fulfilled the following working day due to courier collection times)

Once delivery is fulfilled by us, you will receive an email or text notification of your delivery and tracking information. Pricing structure is as follows:-

Our Working Days for deliveries are Monday - Friday due to collections.

 

£4.99

on orders up to the value of £12.95     

£5.99

on orders over the value of £12.95 and up to the weight of 2.5kg

(estimated at checkout )

£7.99

on orders from the weight of 2.5kg to 5kg

(estimated at checkout )

£9.99

on orders from the weight of 5kg to 7.5kg

(estimated at checkout )

£15.99

on orders from the weight of 7.5kg to 10kg

(estimated at checkout )

If you spend OVER £200 Your Postage and Packaging will be FREE…

How long will my delivery take?

Our delivery department is working normally. We are currently asking that you allow from 3 up to 5 days to receive your order but most orders are arriving in good time. We apologise in advanced for any delays and we appreciate your patience.

*UK Distance Selling Regulations state that there is a default delivery period of 30 days during which the retailer needs to deliver the goods to you unless a longer period has been agreed.

Can you send goods overseas?

Sorry, No, we do NOT send outside of the UK. 

Can I come and collect my order?

Yes. During the online checkout process you can choose EITHER delivery to your door OR you can come and pick up from our bricks & mortar shop based in Blackminster. (we'll let you know when your order is ready - usually within  24 hours - COVID 19 restrictions in place)